Returns & Exchanges

We want you to love your caliray glow; if you are not completely satisfied with your purchase, we offer free returns and exchanges on all domestic orders within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once submitted, a prepaid shipping label will be generated for you to download and print at home.

3

Pack and Ship

Securely pack your items in the original eco-friendly packaging if possible, attach the label, and drop it off at any authorized carrier location.

4

Refund Processing

After we receive and inspect your return, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing